Rera Registration

Complaint under Karnataka RERA: Its Concept & Process to File Online

Complaint under Karnataka RERA
Shivani Jain
| Updated: Nov 04, 2020 | Category: Rera

The KRERA has been the biggest development in the Karnataka’s Real Estate Industry so far and has been made with the aim to provide benefits to home buyers. It works as an authority to regulate the activities and operations undertaken by the developers and promoters. Moreover, it shall be relevant to state that both homebuyers and property dealers can file Complaint under Karnataka RERA through the online mechanism provided.

In this blog, we will discuss the concept of Complaint under Karnataka RERA, together with its process to file online.

Objectives of KRERA

The objectives of KRERA are as follows:

  1. Ensures Accountability towards Allottees/ Homebuyers.
  2. Protect Buyers Interest
  3. Infuses Transparency in the State’s Real Estate Sector.
  4. Ensures Fair-play
  5. Reduce Frauds and Delays.
  6. Introduces Professionalism and PAN India Standardisation.
  7. Establishes Symmetry of Disclosures between the Promoter and Allottees.
  8. Imposes Certain Responsibilities and Duties on both Promoter and Allottees.
  9. Establishes Regulatory Supervisory Mechanism to Enforce Contracts.
  10. Ensures Fast-track and Speedy Dispute Resolution Mechanism.
  11. Promotes Good Governance in the Real Estate Sector.
  12. Builds Investor Confidence.

Documents Required for Filing a Complaint under KRERA

The documents required for filing a Complaint under KRERA are as follows:

  1. Allotment Letter;
  2. Cheque Details
  3. Receipts received against Payment.
  4. Builder-buyer Agreement.
  5. Building Layout.
  6. Any other Communication made with the Builder.

What is the Process to File Complaint on Karnataka RERA Portal

The steps involved in the Process to file Complaint under KRERA are as follows:

Complaint File on KRERA Portal

Visit the Official Website

In the first step, the complainant needs to visit the Official Karnataka RERA portal[1].

Official Karnataka RERA portal[

Select Complaint Registration

Now, he/she needs to click on the third option saying “Complaint Registration” available at the bottom left of the homepage.

Select Complaint Registration

New User

Now, the complainant will be re-directed to the Complaint Login Page. Here, he/she needs to enter the Login Credentials (Username and Password) to login.

Also, if he/she is the first time user, then click on the option “New User”.

New User

New Complaint User Registration

If the complainant has clicked on the option “New User”, then he/she will be re-directed to “New Complaint User Registration” form. Here, he/she needs to provide some basic details, such as Name, Address, Phone Number, Mobile Number, Email Id.

After that, click on the option “Register”.

Login Credentials

After registering as a new user, the login credentials will be mailed to the registered E-mail. Also, the complainant needs to use the same to login. However, it shall be taken into consideration that he/she needs to reset the Password.

KRERA Complaint Registration Form

After logging in to the account, a complaint Registration form will open, which the complainant needs to fill by providing the details asked. After that, he/she needs to click the option “Next”.

Further, this complaint form is divided into 5 parts, which are as follows:

  1. Complaint Details;
  2. Respondent Details;
  3. Preview Complaint;
  4. Payment;
  5. Confirmation;

Make Fee Payment

After providing all the information and previewing the complaint form, now, in the fourth part of the form, the complainant needs to pay the fees applicable.

Confirmation

In the last section, the applicant needs to confirm that all the details, information, and the documents furnished by him/her are true, correct and best to his/her knowledge.

Submit Form

Lastly, the applicant requires to submit the filed registration form by clicking the option “Submit”. After that, he/she needs to note down the reference number shown on the screen for future reference.

Forms for Filing Complaint and Appeal

The forms required for filing Complaint and Appeal are as follows:

Form N

It is used to file a Complaint to the Regulatory Authority.

Form O

It is used to file a Complaint to the Adjudicating Officer.

Form R

It is used to file an Appeal to the Appellate Authority.

Fees for Filing Complaint under KRERA

The fees filing a Complaint under KRERA can be summarised as:

Filing of Complaints/Appeals

1

Complaint with the Authority or Adjudicating Officer

Rs 1000/-

2

Appeal to Appellate Tribunal

Rs 5000/-

Also, Read: RERA in Karnataka: How to Register Project?

Process to Check the Status of Complaint Filed

The steps involved in the process to check the status of the Complaint under KRERA are as follows:

Check Status of Complaint Filed

Visit the Official Website

In the first step, the complainant needs to visit the official Karnataka RERA portal.

Karnataka RERA portal

Click on Services

In the next step, the complainant needs to click on the fifth option, i.e., Services, from the drop-down menu. After that, he/she requires to click on Complaint Status, to get re-directed to a new page.

Services Click

Enter Search Complaint Details

Now, the applicant will be re-directed to a new page, wherein, he/she needs to fill in the information asked to complete the search complaint details. The term information includes Project Name, Type of Entity, and Complainant Number.

After that, click on the option search, to get the actual status of the complaint under KRERA.

Enter Search Complaint Details

Conclusion

In a nutshell, any aggrieved person can file a complaint with the Regulatory Authority for the violation of provisions. Also, the same is applicable to the complaint filed to the Adjudicating Officer for Adjudication.

Further, a complainant needs to file the complaint under Karnataka RERA in accordance with the rules and regulations of the RERA Act 2016[2] and Karnataka RERA. Also, the complainant requires to pay the fees of Rs 1000 for filing a complaint.

For any other details visit Swarit Advisors.

Performa of Form N

Karnataka_FormN_ComplaintToAuthority

Also, Read: Process to Register & Check Status under RERA in Tamil Nadu

  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Shivani Jain

Shivani has completed her B com LLB (Hons) and has the experience of writing various research papers during her college time. Earlier she was working as an Associate in a Delhi based Law Firm, but her interest in writing made her pursue Legal Content Writing as a career. Her core area of interest is in writing about various legal enactments, tax, and finance.

Rera Registration Footer

No Comments

Leave a Reply

 

Related Articles

Real Estate Appellate Tribunal
Sanchita Choudhary
| Date: Oct 14, 2020 | Category: Government, Rera

Things To Know About The Real Estate Appellate Tribunal

RERA (Real Estate Regulatory Authority) was passed by the Indian government in the year 2016. The Act was brought into action to focus on concerns of the home buyers, builder,...

Read More
Responsibilities and Duties of Promoter under RERA
Shivani Jain
| Date: Jul 08, 2020 | Category: Government, Rera

Responsibilities and Duties of Promoter under RERA Act 2016

The RERA 2016 aims at protecting the home buyers from the unlawful activities of the builders. It also provides a complaint redressal system if the promoters or agents fail to...

Read More
Real Estate Agent under RERA Telangana
Shivani Jain
| Date: Nov 13, 2020 | Category: Rera

Process to Register Real Estate Agent under RERA in Telangana

The TSRERA or RERA in Telangana was implemented by the state government on 04.08.2017. The main objective behind its implementation is to boost and administer the Real Estate Sector of...

Read More

ARTICLES

Hi! My name is Akanksha! Let's talk.